Q: What is the benefit of using Plate Up

Plate Up is aimed at making your life easier. Our platform allows you to browse hundreds of recipes catering for all dietary requirements so you can meal plan your week ahead for the amount you need in your household. Recipes are then transferred to your chosen supermarket where you can continue your normal food shop grabbing those essentials from milk to shampoo. It is that simple and easy!

Question 1

What is Plate Up?

Accepted Answer

Plate Up is the app that makes dinnertime easy.

With 30-minute recipes developed by celebrity chefs and supermarket delivery, meal planning is a breeze.

Choose the recipes you love, get ingredients delivered from your chosen supermarket and enjoy delicious, home-cooked meals in a few taps.

Best of all, you can access all of this absolutely free!

Helping you plate up delicious dinners, hassle-free.

Question 2

What is the benefit of using Plate Up

Accepted Answer

Plate Up is aimed at making your life easier. We know how stressful grocery shopping and meal planning can be. Our platform allows you to browse 100s of recipes catering for all dietary requirements so you can meal plan your week ahead for the amount you need in your household. Recipes are then transferred to your chosen supermarket where you can continue your normal food shop grabbing those essentials from milk to shampoo!

It is that simple & easy!

Question 3

Is Plate Up free?

Accepted Answer

Plate Up is absolutely free!

There is no charge to use our service. You just need to register so you can add the recipes to your basket and then check out with your chosen supermarket.

There is no mark up on supermarket prices. The price of ingredients you see in the platform are set by the supermarkets themselves.

Question 4

Can I compare supermarket prices?

Accepted Answer

Yes! Our platform allows you to compare your basket price against Tesco and Sainsbury's in just one click. We are bringing more supermarkets on board in the future as we grow.

Question 5

Will there be waste?

Accepted Answer

We help minimise waste as much as we can, whether that is food or product packaging.

Our platform allows you to remove ingredients from your chosen recipes that you already have at home as well as allowing you to alter the serving size (recipe dependent) for the number of people you are cooking each recipe for.

Recipes will also be clearly labelled if they are suitable for freezing allowing you to enjoy left overs a couple of days later.

Question 6

How can I contact you if I am struggling with something?

Accepted Answer

If you have any feedback on the platform or are struggling with something, please contact us by emailing hello@plateup.app.

Question 7

What happens if I have an issue with my order?

Accepted Answer

All food deliveries are handled directly by the supermarket retailers themselves. For order issues, contact your preferred retailer directly: Tesco on 0800 323 4040 or online@tesco.co.uk, or Sainsbury's on 0345 656 1234 via their Help and Contact Us page.

Question 8

Want to work with us?

Accepted Answer

Contact us and let us know your area of expertise and how you would like to collaborate with us, and a member of the team will respond as soon as possible.

Question 9

How is cost per serving calculated?

Accepted Answer

Cost per serving is calculated based on the serving size recommended by the chef, the cost of core ingredients for that serving size from your chosen supermarket, and the total number and type of recipes you selected. The actual cost per serving may vary at checkout based on these variables.

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