COOKIE POLICY

This Cookie Policy forms part of our Privacy Policy and should be read together with our Terms. Our Websites uses Cookies to distinguish you from other users of our Websites. This helps us to provide you with a good experience when you browse our Websites and also allows us to improve our Websites.

On 11 March 2024, this Cookie Policy replace the previous cookie policy which can be found here.

WHAT ARE COOKIES?

Cookies are small files of letters and numbers downloaded onto your computer or access device when you access certain websites. The use of cookies is standard on the internet and many websites use them to improve the user experience. There are different types of cookies (described further below). For more information about cookies and how they work see allaboutcookies.org

SIMILAR TECHNOLOGY

We use other data collecting technologies with similar functionality as Cookies, including pixels, local storage, and device identifiers. While the specific names and types of Cookies we use may change from time to time as we improve and update the Websites, we have provided some basic definitions in order to help you better understand this policy.

• Pixels - A pixel is a small amount of code on a web page or in an email notification that typically works in conjunction with Cookies to identify our users and record user behaviour. As many services do, we use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalize your experience.
• Local Storage - Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage, including HTML5, to customize what we show you based on your content consumption and other past interactions with the Services.
• Device Identifiers - We also use mobile device and advertising identifiers for the same purposes articulated in this policy, for example to recognise your device when you return to the Websites or otherwise use the Websites.
• Software Development Kits (“SDKs”) - We may use third parties including our service providers and business partners who use mobile SDKs to collect information to recognize your device when you return to the Websites. We may use this technology, for instance, to analyse how you interact with the Websites, including content and advertisements, and to enable analytics or other features through mobile devices.

WHY DO WE USE COOKIES?

We use Cookies on our Websites to make our Websites easier to use and to better tailor the Websites and products to your interests and needs in order to facilitate your navigation and improve their use and functionality. We also use Cookies to perform traffic statistics and find out how you discovered our website. Cookies may also be used to help us accelerate your future activities and experience in relation to our Websites. We also use Cookies to compile anonymous, aggregated statistics that enable us to understand how the public uses our Websites and to help us improve their structure and content. We cannot ascertain your personal identity from this information.

WHICH COOKIES DO WE USE?

Below is information about the different types of Cookies that we use on our Websites, including their respective purpose and duration (i.e. how long each cookie will remain on your device). Depending on your device, we install Cookies to:

• operate the Services as you have requested e.g., identify you and find out more about you in order to offer you personalised navigation;
• ensure secure navigation and tackle fraud, detect malicious or unauthorized activity, fight spam and phishing attacks;
• perform analytics to offer you content related to your interests, including meal preferences or to track your progress goals;
• internal, Plate-Up marketing to ensure that a user is not subject to advertisements on another platform for items to which such user has already subscribed; and
• suggest commercial activities, taking your preferences and latest purchases into consideration.

GRANTING US PERMISSION TO USE COOKIES

If the settings on your browser or software are adjusted to accept Cookies then we take this, and your continued use of our websites, to mean that you agree to our use of Cookies in the ways described in this policy. Plate-Up is committed to providing you with privacy choices. We note that you have a number of options to control or limit the Cookies we and third parties’ use. However, note that Cookies are important and if you disable Cookies, you may not enjoy all of the features of our Services. In the event that you opt out of using Cookies you may still receive advertisements however such advertisements will not be tailored to your interests.

CONTROLLING COOKIES

To control Cookies, you can modify your settings:

• in most web browsers to accept or deny Cookies or to request your permission each time a site attempts to set a cookie. You can also manually delete previously stored Cookies at any time. Please note that if you choose to block Cookies, doing so may impair the Platform or prevent certain elements of it from functioning; and
• on your mobile device, enable the “Limit Ad Tracking” setting in your iOS phone’s settings, or the setting to “Opt out of Ads Personalization” in your Android phone’s settings. To opt-out of location tracking when using our Apps, you can use the settings of your device. You can disable mobile analytics and bug reporting through these same settings as well.

THIRD-PARTY COOKIES?

Please note that third parties including search engines and social media websites may also use Cookies, over which we have no control. These Cookies are likely to be analytical/performance Cookies or targeting Cookies. Third party Cookies are covered by each third party’s privacy policy.

We work with third party analytics partners including Google Analytics, Apple, AppsFlyer, Sentry and UXCam. We note that you may opt-out of Google Analytics by installing a Google Analytics Opt-out browser and to opt-out of Google Analytics for display advertising you can visit Google’s Ad settings page. To turn off Apple analytics you should follow the advice at www.support.apple.com/en-gb/HT202100. Plate-Up may also use UXCam in accordance with its terms and conditions - see here, Sentry.io in accordance with its terms here and AppsFlyer in accordance with its terms here

REVIEW OF LEGAL NOTICE

We reserve the right to make any changes and corrections to this policy. We invite you to refer to this page regularly to check current and new, additional information. The last revision of this statement was made on 11 March 2024.

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