Frequently asked questions

Plate Up is an app which lets you order the ingredients for recipes, designed by top culinary experts, and get them delivered via your local supermarket. You can pick from a selection of hundreds of meals, including breakfasts and snacks as well as lunches and dinners.
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Best of all, you can access all of this absolutely free!

If you are a chef or nutritionist looking to work with us and our members to promote your content and use our analytics tools to receive free insights then you can apply to become a chef via this link.

All of the food deliveries from our service are handled directly by the supermarket retailers themselves. For further information about your order then please reach out to your preferred retailer directly, using the details provided below:

Ocado
0345 656 1234
ocado@ocado.com

Tesco
0800 323 4040
online@tesco.co.uk

Waitrose
0800 188 884
customerserviceteam@waitrose.co.uk

Sainsbury's
0800 328 1700
https://help.sainsburys.co.uk/help/how_to_contact_us

There are hundreds of meals on the app and we are constantly working with top chefs to add more delicious recipes. Our aim is to release new meals and meal plans every month. However, sometimes it may take a little longer — you can’t rush creativity and we want to ensure we release only the highest quality of recipes!
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If you are a chef, or you know a chef that you would like to see on the app, please contact us via our become a chef page.

As of December 2nd, 2020 we no longer have any charge to use our service at all... which means no need for a trial as you can you will have unlimited access to all of our your favourite chefs and recipes for absolutely free!

If you are a company with over 50+ employees and would like to discuss a corporate discount to help your employees save time on their weekly food shop and cook delicious meals by top chefs, then please reach out to a member of our support team to discuss what options we can offer you.